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Privacy Policy

OpenSoftware Network
Effective Date: June 1, 2026
Last Updated: June 1, 2026

1. Introduction

This Privacy Policy describes how Alongside Finance, Inc., a Delaware corporation ("Alongside," "we," "us," or "our"), collects, uses, and discloses information when you access or use the OpenSoftware network and related services (the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

This Privacy Policy supplements, but does not replace, our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information: name, email address, password, and other registration details.
  • Profile information: organization, role, profile photo, and similar details if you choose to provide them.
  • Payment information: billing address, payment-method details (handled through our payment processor; we do not store full payment-card numbers).
  • Communications: messages you send to us via support requests, feedback, or other channels.
  • Content: ratings, reviews, comments, or other materials you submit to the Service.

2.2 Information Collected Automatically

When you use the Service, we automatically collect:

  • Usage data: pages and Products you access, features you use, capacity consumption, timestamps, and similar information.
  • Device and connection information: IP address, browser type, operating system, device identifiers, and referring URL.
  • Log data: server logs, error reports, and diagnostic information.
  • Cookies and similar technologies: see Section 5 below.

2.3 Information from Third Parties

We may receive information about you from third parties, including our payment processor (Stripe), authentication providers, and analytics vendors.

3. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Process transactions, manage subscriptions, and administer capacity and renewals.
  • Communicate with you about your account, our Service, and updates to our terms or policies.
  • Respond to your inquiries and provide customer support.
  • Detect, investigate, and prevent fraud, abuse, and security incidents.
  • Analyze and improve the Service, including through aggregated and de-identified data.
  • Comply with legal obligations and enforce our agreements.
  • With your consent, send marketing communications (which you can unsubscribe from at any time).

4. How We Share Information

We share information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers that perform services on our behalf, including our payment processor (Stripe), hosting providers, analytics vendors, customer-support tools, and email providers. These providers are bound by contractual obligations to handle information consistent with this Privacy Policy.

4.2 Legal and Safety

We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to (a) comply with legal obligations, (b) protect the rights, property, or safety of Alongside, our users, or others, or (c) investigate or prevent fraud or security incidents.

4.3 Business Transfers

In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you (by email or notice through the Service) before your information becomes subject to a different privacy policy.

4.4 Affiliates and Successor Entities

We may share information with our affiliates and with any successor entity that takes over operation of the Service from Alongside (see Section 17 of the Terms of Service).

4.5 With Your Consent

We may share information with third parties when you direct us to do so or when you otherwise consent to the sharing.

4.6 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to operate the Service, remember your preferences, analyze usage, and provide a better user experience. The categories of cookies we use include:

  • Strictly necessary: required for the Service to function (e.g., authentication, security).
  • Functional: remember your preferences and settings.
  • Analytics: help us understand how the Service is used.
  • Marketing: used in connection with promotional communications (only with consent where required by law).

You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Service.

6. Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we delete or de-identify it in accordance with our retention policies and applicable law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request that we correct inaccurate or incomplete information.
  • Deletion: request that we delete your personal information, subject to certain exceptions.
  • Portability: request a portable copy of your information.
  • Restriction or objection: request that we restrict or stop certain processing.
  • Withdrawal of consent: where processing is based on consent, you may withdraw consent at any time.
  • Marketing opt-out: opt out of marketing communications by following the unsubscribe instructions or contacting us.

To exercise these rights, contact us at support@opensoftware.co. We may need to verify your identity before fulfilling your request.

8. EEA, UK, and Swiss Users

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have additional rights under applicable data protection law (the GDPR or equivalent). The legal bases on which we process your information include performance of a contract (to provide the Service), legitimate interests (to operate and improve the Service and prevent abuse), legal obligations, and your consent (where applicable).

If our processing is based on consent, you may withdraw it at any time. You also have the right to lodge a complaint with the data protection authority in your jurisdiction.

9. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the rights of access, deletion, correction, portability, and opt-out of "sale" or "sharing" of personal information. We do not sell personal information for monetary consideration. To exercise your CCPA/CPRA rights, contact us at support@opensoftware.co. We will not discriminate against you for exercising these rights.

10. International Data Transfers

The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where data protection laws may differ from those in your country. Where required, we implement appropriate safeguards for such transfers, including standard contractual clauses or equivalent mechanisms.

11. Children’s Privacy

The Service is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to delete it.

12. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted to the Service or sent to you by email. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after the effective date of any update constitutes your acceptance of the updated policy.

14. Contact

Questions or requests about this Privacy Policy may be directed to:
Alongside Finance, Inc.
Attn: Privacy
Email: support@opensoftware.co